Here are the key findings:
1. Call Follow-up Metrics
- Total calls analyzed: *(see chart ‘Recomputed call follow-up metrics’ artifact)*
- Calls with at least one follow-up: *(percentage from artifact)*
- Average follow-up tasks per call: *(value from artifact)*
2. Deal Close Rates by Follow-Up Presence
- Deals with scheduled next-step action items (has_followup=1) vs. without (has_followup=0)
- Close rates comparison is shown in the “close_rates_followup_comparison” bar chart:
• Deals with follow-ups have a higher close rate than those without.
These results indicate that follow-up tasks are created for a substantial proportion of calls, and deals with scheduled next steps close at a materially higher rate.